Exemplify's Blog

Founder’s Story – Part I

October 25th, 2011 • Posted by George May • Permalink

In a number of current popular books, as well as in the commentary of some leading columnists such as David Brooks of the New York Times, we recently have seen an interesting question posed: Why do some aspects of life and certain industries seem to be evolving at such a rapid rate, while others seem not to have changed for decades?

The recent passing of Steve Jobs, founder and CEO of Apple Computer, has led to further consideration of his remarkable career. Beyond the innovations Jobs led with personal computers going back a generation, it has been even more impressive to consider the incredible technological advancements he helped to provide in just the last ten years in industries such as digital music and video, cellular telephones and tablet computers. When one considers that the iPod debuted in 2001, the iPhone in 2007, and the iPad as recently as 2010, you can’t help but marvel how many of these leaps forward have come so recently.

Yet, in other fields of human endeavor, progress seems to have slowed or stopped altogether. Take a look around your kitchen. The basic technologies you see – oven, refrigerator, dishwasher – are much the same as they were 50 or more years ago. The most recent major addition to the kitchen landscape – the microwave oven – dates back to the 1970s for its first wide appearance.

In medical science, we see innovation accelerating in some respects and slowing in others. Many surgical procedures are much less invasive and produce higher quality results more consistently than they did just 20 years ago. But the pace of innovation around new medicines seems to have slowed to a crawl in the last 20 years. During the early and mid-20th century, diseases that were the scourges of the planet were eradicated (at least in most places) by new vaccines and medicines. And what about more recently? Arguably, the most important medicine invented in roughly the last 25 years has been the cholesterol-reducing medicine Lipitor and others in the atorvastatin family. This drug was first synthesized in a laboratory in 1985. Lipitor has been around so long that its inventors will lose the mandated 17-year patent protection (with the drug becoming available as a generic) later this year. Meanwhile, most of the diseases and ailments that cause most human deaths and suffering – cancer, Alzheimer’s, and many others – have not been the target of major medical advances.

In the legal industry – where I’ve spent over 25 years creating products and leading businesses – the story is much the same. On the one hand, we’ve seen a great deal of technology come into the practice of law. The electronic discovery industry, all but unknown just over a decade ago, is now a multi-billion dollar market with scores of technology companies vying to create new business opportunities. As a result, law firms have had to become much more technologically savvy to deal with advancements in electronically stored information. Even today, the pace of change in the e-discovery industry still seems to be accelerating, along with all the attendant consolidation and innovation one expects in a growth industry.

But just as in the other examples I’ve shared, we see other corners of the legal industry little touched by advancements in technology and methods. The advances in legal technology that have revolutionized litigation practices have had little impact on transactional legal practice, which is still carried out almost exactly as it was a decade ago.

Every bit as much as on the litigation side, transactional lawyers also have massive storehouses of electronically stored information to consider, both in firms’ internal databases of work product (accessed through various knowledge management products and approaches) and on the EDGAR database of the Securities and Exchange Commission (and its commercial counterparts). The KM methods are quite often the source of a reasonable precedent as a place to start. But, inevitably, some attempt must be made to validate the proposed language and terms with the broader marketplace, usually by accessing one of the EDGAR search services.

The limitations of this approach are fairly obvious. All of the EDGAR search services, whether commercial services or in the public domain, contain millions of documents. Though they are offered with search technology and are (in some places) lightly categorized, there is simply no way to find the common, authoritative language and set of terms that fit the situation you might be in. In the end, looking at a few examples and attempting to analyze them with a redline comparison simply doesn’t do justice to the problem. It’s even worse than looking for a needle in the proverbial haystack. When looking for reasonable precedents, a transactional attorney might feel that his or her assignment is very much like the one drawn by the protagonists in the movie Saving Private Ryan. When the character Captain John Miller (played so memorably by Tom Hanks) receives the order to find Private Ryan amidst the thousands of Allied and enemy soldiers advancing through occupied France, he compares it to “looking for a needle in a stack of needles.”

The methods in use today for crafting the best deal documents haven’t been significantly altered or improved since I started in the industry, which is longer ago than I’d like to admit. How is it possible – given the advances in search technology and computational linguistics that we’ve seen in just the last decade – that the leading law firms in the country still ask transactional attorneys to prepare documents by finding and comparing them one at a time?

It is the quest for something new and different to solve this problem that is the driving force behind Exemplify. For further thoughts on this topic, please read the subsequent post from our founder, Robert Anderson. If you’d like to see what Exemplify does for yourself, please get in touch with us via the contact information elsewhere on this site. Experienced partners at major U.S. law firms who have seen Exemplify have told us that they think it will transform the way law is practiced in this area.

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